About Alana

Hi, I’m Alana - an ICF-credentialed Professional Certified Coach and emotional intelligence practitioner. I partner with businesses and organizations of all sizes—from small and growing companies to established organizations—to strengthen emotional intelligence, communication, leadership, and performance, especially in high-pressure environments.

My work supports professionals at every level, from emerging talent to senior executives and leadership teams. I’m known for my direct yet compassionate coaching style, my ability to challenge assumptions with care, and my commitment to helping people move forward with clarity, confidence, and momentum.

After a life-altering stroke and brain surgery paused my coaching practice, I returned to this work with a renewed perspective on resilience, presence, and sustainable leadership. That experience deepened how I coach, how I listen, and how I help clients navigate change—personally and professionally.

With over a decade of coaching experience and nearly two decades in business development and leadership consulting, I’ve worked across various industries and organizational contexts where complexity, pressure, and human dynamics intersect. I help clients strengthen interpersonal effectiveness, improve team cohesion, navigate conflict, and build leadership habits that last.

In addition to coaching individuals and teams, I also help organizations diagnose ineffective processes and procedures that quietly erode performance. Together, we identify what’s misaligned, clarify what needs to change, and implement practical improvements that strengthen accountability, communication flow, and execution.

I’m certified to administer and debrief the EQ-i 2.0 and EQ-360 Emotional Intelligence Assessments, and I bring a structured, practical, people-centered approach to coaching, facilitation, and leadership development. I also have university-level teaching experience and a strong background in client relationship strategy, business development planning, and proposal development—allowing me to bridge business goals with the realities of human behavior and organizational culture.

I hold a Master of Science in Construction Management and a Bachelor of Science in Architectural Engineering Technology, and I’ve completed additional training and certifications in advanced communications, problem-solving techniques, strategic customer service, and time management. 

My guiding belief remains constant: Our Setbacks Don’t Define Us—Our Comebacks Do!!!